FAQs

  • We are a relaxed ‘walk-in’ kind of place - feel free to just rock up, we can usually squeeze you in.

    If you are a group of over 8 people, please see our bookings page.

  • Please see the cancellation terms on the relevant booking page.

  • We generally have a few spaces available in the bar area for walk-ins. However, we can’t guarantee this.

  • Sunday : Closed

    Monday : Closed

    Tuesday : Closed

    Wednesday : 10am-10pm

    Thursday : 10am-10pm

    Friday : 10am-10pm

    Saturday : 10am-10pm

    The hours above are our standard opening hours that are subject to change. Please check our events page to confirm we are open when you plan to drop in.

  • YES, YES and absolutely YES … most of our menu is plant-based, with some fish dishes … and many are naturally gluten-free.

  • While our chefs will certainly do their very best to accommodate any special requests and dietary needs from our customers, due to the open plan nature of our kitchen and diversity of foods we offer we CAN NOT guarantee zero contamination in any of our dishes. As such, if you are severely allergic to certain food products / allergens we do not and can not give any assurances that our food will be safe for you to eat.

  • If you are a group of 8-12, please see our large group bookings page.

    If you are a party of 14-20 people, please see our private dining area hire.

    For private hire for up to 120 people, please visit our private hire page.

  • Nope… they deserve the same great food you get to enjoy. We do love having them in the building though… and if they are well behaved or engaging enough we have even been know to give them a lollipop on occasion. We’ve even got a couple of kids of our own - and generally find them to be really ace to have around! Just order some things they (and you) might like, share it with them - and see what happens.

  • Absolutely … our main entrance is a giant concrete ramp - and the entire restaurant is on one, level floor. One of our WC’s is particularly large - perfect for easy access.

  • Totally, we love dogs. We do ask that they remain on a lead in the building, that they don’t bark incessantly - and that they have pretty chill demeanour.

  • Click below to go to our Bar/Kitchen page to see sample menus and prices - please note these are just meant as a guide - and WILL change on a regular basis depending on what amazing ingredients are available and what mood our creative team is in!

    Bar/Kitchen menus

  • If you are lucky there are car parking spaces on either Queen street or Chapel Street - however these do have time restrictions. There is plenty of parking on the seafront, which is a 3-5 min walk away depending on your gait - alternatively check out penzanceparking.info for the location of nearby ( ie. within 5 mins) car parks.

  • Alas - no. We have a fantastic selection of interesting wines available from the bar and also in the deli. We do allow and encourage you to select a bottle from the deli, at take-away / shop price and if you want to consume these bottles with your meal, on the premises, there is a £10 corkage charge per bottle.

    Hey - there are always exceptions - if you have something truly special you want to share here with your friends … give us a call and we can have a chat - we’re talking Montrachet, Screaming Eagle, Musigny - that kind of party… the fee might be a glass for the house!

  • Brilliant idea - yes - we can do a gift voucher for you - just visit our online shop from the deli and take it from there. We also sell them on-site at 45 Queen street.

  • We currently ONLY accept card payments. We use Square as our provider, they work with any UK-issued and most international tap, chip and PIN, magnetic stripe cards with a Visa, MasterCard, American Express, Maestro, Visa Electron or Vpay logo. The following card types are accepted:

    Credit

    Corporate

    Debit

    Prepaid

    Rewards

    Note: The following card types aren’t currently supported: Discover, JCB or Union Pay.

    Please note - while we are aware of the corrosive and controlling nature of a cashless society - and appreciate that we are now an active agent in bringing about this potentially detrimental change in our society - we simply can’t justify the extra hours of cashing up, the added complexity and the moral pitfalls that come with bundles of notes… at the moment. As with everything, we are open to change and if a convincing argument or compelling narrative presents itself in a workable business framework - we will see!

  • Easy - we pool all the tips and everyone who has worked that week gets an equal share ( relative to the hours worked). We believe each member of our team is as valuable and valued as the other – and they all contribute to your experience when you visit us.

  • Check out our careers page, pop in to see us in person - say hi, talk to a manager, make friends with the team… or send us a CV to hello@45queenstreet.com